The obvious benefit of flying Business Class in my opinion are the seat pitch. You’ll definitely get a wider seat, although not considered a luxury for me but the extra leg room (pitch) and reclining seat or a ‘flat-bed’ is. Our flight from Kuala Lumpur to Phuket and return was on Malaysia Airlines B737-800 with a 2-2 seating configuration in 4 rows totaling 16 seats. On a short flight of less than 90 minutes, you’ll get a reclining seats instead of a ‘flat bed’ typically found on long haul flights in A330 or A380. A pull-out foot rest is available for added comfort. On this short flight, I haven’t had time to even put the seat in recline because shortly after lunch, it’s time to land!
(MAS A330-300 Business Class review here.)
Boarding in KLIA was via jet bridge whilst in Phuket we have to board a bus for our plane at one far end of the airfield. Since there were only a handful of business class passengers and frequent flyers, Phuket airport authority decide to accommodate economy passengers as well in the bus. This made boarding bothersome as we have to jolts with the others boarding the plane through a common aisle. I wouldn’t have mined boarding last to avoid all these. On A330 or A380, business and economy class passengers go their separate ways.
Even on a short flight, you will be accorded a small pillow and a blanket which was never opened as the cabin temperature was just right. The day’s newspaper was already slotted into the front seat pocket. Hot hand towels and your choice of chilled fruit juice was served before departure. Unlike long haul business class flight where you are addressed by name, this time it’s just Sir/Madam.
Meals were served shortly after take-off and you’ll get three selection to choose from, whether for breakfast or lunch. Meals are served on plates, drinks in glasses and cups, you’ll use stainless steel cutlery and you’ll be handed linen napkin. Refill of cold or hot beverage is free flowing unless you ask to stop! Food tasted good and suited for the local (Malaysian) taste bud.
Coming in for our landing, we passed Kuala Lumpur airport. However, for the turn into the airport, is was like some 100km away. I’m pretty sure the turn was somewhere around or close to Port Dickson. So near, yet so far.